Privacy Policy

How EASETECK AUTOMATION & TECHNOLOGY SERVICES LLP protects your business, technical telemetry, and proprietary warehouse engineering data.

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Legal Documentation & Data ProtectionLast Updated: August 2026 · Effective Immediately

Privacy Policy

This Privacy Policy governs the collection, processing, storage, and protection of business and technical information by EASETECK AUTOMATION & TECHNOLOGY SERVICES LLP ("EASETECK", "we", "us", or "our"), an authorized dealer and service partner for AUTOMHA Italy in India, operating across warehouse automation, shuttle fleet maintenance, ASRS integration, smart switchgear, and mobile pallet racking systems.

01

Corporate Entity & Scope of Operations

EASETECK AUTOMATION & TECHNOLOGY SERVICES LLP is a registered Limited Liability Partnership incorporated under the laws of India, with its primary registered operations in Pune, Maharashtra. We provide turnkey industrial automation solutions, authorized AUTOMHA satellite shuttle maintenance, Annual Maintenance Contracts (AMCs), genuine OEM spare parts supply, electrical power distribution panels, and high-density mobile racking support.

This policy applies to all business interactions, inquiries via easeteck.com, telemetry and maintenance logs collected during on-site diagnostic servicing, engineering quotation requests, and commercial procurement agreements.

02

Information We Collect

Depending on your operational engagement with EASETECK, we collect and process the following categories of data:

Corporate & Representative Data

  • • Authorized business contact names, designations, and corporate email addresses.
  • • Corporate contact phone numbers, facility addresses, and warehouse dispatch locations.
  • • Company legal name, GSTIN, PAN, and billing details for statutory invoicing.

Technical & Warehouse Specifications

  • • AUTOMHA shuttle serial numbers, firmware revisions, and battery lifecycle telemetry.
  • • Warehouse racking layouts, pallet weight specifications, and bay dimensional drawings.
  • • Electrical panel capacity, PLC / SCADA configurations, and switchgear load schedules.
03

Purpose & Use of Collected Information

EASETECK uses collected technical and commercial data strictly for legitimate operational purposes, including:

  • ✓Execution of Maintenance & AMC Agreements: Scheduling preventative service audits, calibrating shuttle optical sensors, running emergency breakdown repairs, and managing spare parts replacement cycles.
  • ✓OEM Warranty Registration: Registering genuine AUTOMHA components, lithium battery power packs, and radio remotes with AUTOMHA S.p.A. (Italy) for official warranty validation.
  • ✓Engineering Feasibility & Proposals: Sizing electrical control panels, calculating throughput cycle times, and providing customized commercial quotations.
  • ✓Statutory Tax & Audit Compliance: Generating tax-compliant GST e-invoices, e-way bills for interstate equipment transport, and maintaining audited service records.
04

Industrial Confidentiality & Proprietary Engineering

We treat all client warehouse floor plans, storage slot layouts, logistics throughput numbers, and automation PLC code as strictly confidential business trade secrets.

Our engineers, technicians, and project coordinators are bound by non-disclosure protocols. EASETECK will never commercialize, publicize, or disclose proprietary warehouse schematics to third-party competitors without explicit written consent.

05

Third-Party Coordination & OEM Disclosures

EASETECK does NOT sell, rent, trade, or monetize personal or corporate information. Technical data is shared only under specific operational requirements:

  • • AUTOMHA S.p.A. (Italy): Machine telemetry, controller error codes, and hardware serial numbers are shared with OEM technical support teams strictly for firmware updates, specialized diagnostic escalation, and warranty claims.
  • • Logistics & Freight Handlers: Delivery address and consignee contact details are shared with verified freight carriers for delivering heavy spare parts, batteries, and switchgear panels.
  • • Legal & Regulatory Authorities: Data will only be disclosed where required under applicable Indian laws, judicial orders, or statutory tax authorities.
06

Data Security & Retention

We employ industry-standard physical, electronic, and administrative safeguards to protect your data against unauthorized access, loss, or alteration. All electronic inquiry transmissions via our website utilize TLS/SSL encryption.

Technical maintenance records, calibration logs, and equipment serial tracking are retained throughout the active service lifecycle of the machinery to facilitate preventative maintenance continuity and OEM warranty validation.

07

Contact & Grievance Redressal

If you have questions regarding this Privacy Policy, wish to update your representative contact information, or request deletion of non-statutory records, please reach out to our grievance desk:

EASETECK AUTOMATION & TECHNOLOGY SERVICES LLP

A-703, Saarrthi Savvy Homes, Bhatewara Nagar, Hinjewadi Phase-1, Pune-411057, Maharashtra, India

Direct Email: support@easeteck.com / info@easeteck.com

Helpline: +91 9820 2875 87 / +91 7862 8449 60

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